Shipping policy

Welcome to Her Goods. We are committed to delivering your orders safely and on time. Please review our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During sales, promotions, or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Within Pakistan: 3–7 business days
• Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges will be calculated and displayed at checkout.
• We may offer free shipping on selected products or orders above a certain amount, as advertised on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (if applicable). You can use this tracking number to monitor your shipment's status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Her Goods is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Delivery Delays

While we strive to ensure timely delivery, we cannot guarantee delivery dates. Delays caused by courier services, natural disasters, public holidays, or other circumstances beyond our control may occur.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery. We will work with the courier service to resolve the issue as quickly as possible.